Our Response to COVID-19

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Our Response to COVID-19

With the latest developments in the global spread of the coronavirus disease (COVID-19) and the related World Health Organization (WHO) guidelines, Secure Exchange Solutions reiterates our commitment to ensure business continuity and the 24x7x365 availability of our cloud based SaaS solutions for all of our customers and partners regardless of location.  You can rest assured that the performance and availability of our platform will not be impacted.  As the situation continues to develop, we are equipped to maintain the high-quality customer service that we provide today on an ongoing basis. Read more here.

Business Continuity and Pandemic Plan

Secure Exchange Solutions has a fully documented disaster recovery and business continuity plan that is tested as part of our HITRUST certification. You can learn more about our certifications by clicking here. We are monitoring the World Health Organization (WHO) guidelines and the US Centers for Disease Control (CDC) to inform our approach.

Help to Our Community and Customers

Our services help our customers enhance care delivery and  provide critical information exchange and alerts:

Direct Clinical Exchange

SES Direct provides rapid onboarding through a secure, cloud-based messaging solution for providers, pharmacies, plans and patients to securely collaborate and exchange critical health related information across organization boundaries.  SES Direct easily integrates with existing provider workflows and electronic health record (EHR) systems for improved patient care coordination and messaging.

Alerting and Notifications

SES Notify helps Hospitals, ACOs, HIEs and health plans with instant, critical health event notifications between all healthcare stakeholders. Use of SES Notify has been proven to deliver critical patient information into a provider workflow, improve outcomes, decrease readmissions, improve follow up care, boost patient engagement and satisfaction…and do all of that while significantly reducing inefficiencies and cost.

Use cases demonstrating the impact of alerts to enhance care delivery include:

  • Post-acute care organization – utilizing alerts to speed authorizations and improve home care coordination.
  • Integrated health care system – delivery automated ADT health alerts to cut costs, improve care, and reduce ED use.
  • Commercial health plan – closing care gaps, within providers EMR workflows, to meet quality/cost measurement thresholds aligned with value-based reimbursement program.
  • Medicaid – managing high risk patients, to improve transitions of care, enhance medical decision making and reduce costly and preventable readmissions.

SES Notify can make an immediate impact on your organization by delivering automated services to safely support care teams. Contact us at info@secureexsolutions.com to learn more

COVID-19 Preparedness Information Request

Request information about our preparedness, updates or solutions via our contact form, or email us at info@secureexsolutions.com
or call us at 1-888-470-9913.

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