Digital Contact Information FAQs What is a digital contact? Will patients or members of the public be able to contact a provider via a Direct address, since this information will be publicly available in NPPES? What is the deadline for compliance? Where will the list of providers (or clinicians) who do not have digital contact information in NPPES be posted? What types of providers (or clinicians) should add their digital contact information into NPPES? Do hospital-based medical professionals need to have a digital contact listed in NPPES? If an individual provider or clinician practices at multiple hospitals, facilities or practice locations, can they enter multiple digital contact addresses in NPPES, associated with their NPI? How does an organization update digital contact information for multiple providers, clinicians or medical professionals in one file or submit a bulk update for digital contact information? Where can a provider review and verify their digital contact information in NPPES? Is it possible for a provider practice to maintain one digital contact? What should a provider enter in the digital contact field?